Skip to content

Contact support

Real people answer, usually within an hour. Large manual orders are settled within 30 minutes.

Email
Best for order questions. Include your order ID and, if you sent a deposit, the transaction hash.
[email protected]
Telegram
Quick questions and status updates. We never message you first.
t.me/noaml
Order status
The tracking page shows live status for any order ID — often faster than asking.
Track order

noaml staff will never ask for your seed phrase or private keys, and will never contact you first asking you to send funds.

Before you write

Find your order ID (shown after creating the order and in the tracking link).
If you sent coins, copy the transaction hash from your wallet.
Check the tracking page: “Confirming” is normal and can take a while on busy networks.
Never share your seed phrase or private keys with anyone.